note: in order to
avoid putting some sort of
disclaimer, the company whose tech support is illustrated's
identity is being kept a
secret.
My new comp, with its glorious geforce (32 meg, Nvidia). :) One day something with the
video card goes wrong. Nothing that uses
direct 3d or
opengl works anymore. I
reinstall drivers. I install
updated drivers. Little progress. I call
tech support for the company that makes the
computer. After being on hold for a while, i get a guy. He asks me what the problem is. I tell him that anything that is using the video isn't working. He goes throuh steps to get me to reinstall the drivers. When this is completed, he asks me if my icons are still fuzzy. Fuzzy? they were never
fuzzy i say. He says, oh, then it wasn't the drivers. He tries to convince me that there is something
wrong with the settings on the software i put on my
computer and therefore stuff that isn't covered by the
tech support. I tell him that the windows
3d screen-savers aren't working (3d flower box, etc). He has me go through a procedure to delete these screen savers. I assume he will
re-install them or something. He then says, well, the
problem is gone. I say no, you just
deleted some of
windows screen savers. He says, yeah,
software you installed isn't set right. I say, no those are
windows screen savers you just deleted. He says, no, those are sceen savers that were put there by software they put on. I ask, who is they? He gives a run around and goes back to the idea of my software causing the problem. I tell him those screen savers were part of windows. They come with windows. Any
idiot knows that. I wasn't dealing with just any
idiot. He continues to try to convince me that those screen savers are not part of the original
windows 98. I say, 'thank you'
sarcastically and hang up. I call back, sit on hold again for a
lengthy period of time and finally get
someone who can find their arse with both hands. Too bad i didn't get that guys
name.